USA Wallpaper Complaint - DO NOT order from USA Wallpaper!
OHIO -- How I wish I had looked up reviews on USA Wallpaper before placing my order with them a month ago. I was shocked to learn that people were cheated out of hundreds of dollars, and placed huge orders that they never received. I'm thankful I only ordered one item - a nursery mobile - but am VERY uncomfortable that my $46 is now sitting somewhere in a netherworld (we have not yet been charged this amount on our credit card, and it's been four weeks since we placed the order, but we're on our guard and checking our Visa acct. daily). I'm also uncomfortable that this fraudulent company has our credit card information in its possession. I plan to register a complaint with the BBB, as many folks on this website have done. Is there any way the BBB can move to get this company removed from internet shopping sites such as Google Shopping and Yahoo shopping? I shopped on Google Shopping last night to try to buy the nursery mobile that has yet to arrive from USA Wallpaper, and lo and behold, the company was listed as one of two outlets that sells the mobile! What angers me most is the phony tone of the order confirmation email. Every time I read it, my blood boils. It thanks me effusively for placing the order, outlines (an apparently phony) return policy, gives a long list of customer service contact email addresses (from ALL of which I've received email delivery failures), and says it will continue to update me on the status of the order. When I click on the link to see my status, all I see is what I've ordered, where it will be delivered, and what I've been billed...no information on shipping. Forget their 1-800 number...I think I must have called that number 50 times by now over the past two weeks, at all times of the day and night, and every time it's gone immediately to a busy signal.
I'm so sorry for what others have had to endure with this company, especially when the orders amount to a lot of money lost. I only hope that together we can put an end to their fraudulent practices.