Gateway Complaint - Gateway Computers
I purchased a Gateway laptop model 7848u this year. I used it three months and it crashed. They are no longer an American company, but located in India. I have complained for weeks, even to 3 supervisors, but they do nothing except erase everything from my computer. I purchased it from hsn, they also do nothing.. I found out through research with computer geeks and checking into the inner parts of the computer that used contaminated parts were used in making this new computer. These used contaminated parts have a virus that cannot be removed. So now I have a laptop computer that has been used for 3 months and it has crashed. Do not, yes, do not purchased from qvc or hsn any Gateway computer...They will not guarantee it if your product is over 30 days.
Oh, Gateway is owned by Acer a product of India. The people from India think we are stupid and are taking Advantage of us by selling their products here in the usa.
Yes, it is still under warranty. They won't repair it and they will not refund my money.