Travelocity Complaint - Dishonest and unreliable
SAN ANTONIO, TEXAS -- Even if Travelocity has the cheapest flights do not book with them, they are a bunch of crooks:
I book with them 2 tickets to Rio for the Star Princess March 18.2009.Arriving at the airport I found out that the outgoing flight was cancelled back in February, I called Travelocity customer service, they are in India a sub contractor for travelocity, I was tyold that the emailed me the change I never got anything of the kind, lucky enough the airline got me 2 seats 3 days later in time to catch the ship in Buenos Aires. I had a return with United wich at that time was still confirmed, I tried many times to contact by email Travelocity to reconfirm my return, I called from Mexico this got me nowhere exept that I\'ve learned from United that Travelocity cancelled the return trip. Upon arrival in San Francisco I had 2 buy 2 tickets and pay on the spot. I got only the run around from travelocity. Avery bad experience for any traveler, so dot not look for problems DO NOT BOOK travelocity(by the way they are part of SABRE CRS system wich is part of American Airlines).