Citizens Bank - NH Complaint - Citizens Bank loses my cash deposit for the third time
MANCHESTER, NEW HAMPSHIRE -- I received a message from my landlord today stating that my rent check bounced. I have never bounced a check in my life. I immediately called Citizens Bank who claimed they had no record of a $170.00 cash deposit I made 3 days ago. I knew for sure that I had been there, deposited the money looked at the receipt and thrown it away the next day while cleaning out my pocketbook. After 2 hours of hearing several different people telling me that without the receipt there was nothing they could do, I dug every garbage bag from the last week out of the dumpster, threw on some rubber gloves and went searching. Found the receipt (amongst cornbeef and cabbage remains). Called the bank back gave all the information printed on the receipt at which time I was told that I would have to bring the receipt all the way down to the branch in order for them to do something for me. After nearly exploding on the telephone and telling the manager that I was not going anywhere as I was not the incompetent one, they finally agreed to give me my money and make a personal phone call to my landlord to apologize. True story and third time this exact scenario has happened (with the exception of the cornbeef).
Bottom line.........do not do business with these incompetent people. Its a big headache, a bunch of fees, and a whoooooole lot of bull-isht.