Bellezza Products - Hydroxatone® Complaint - Hydroxatone® -- HORRIBLE PRODUCTS -- EVEN WORSE CS!!!

Review by Tarasine on 2009-09-22
HOBOKEN, NEW JERSEY -- I placed an order for multiple products. When the shipment arrived over half of the items I paid for were missing. I sent 6 emails to customerservice@hydroxatone.com. They never responded. I called their CS number ((800) 672-2259 ) TWICE. The 2nd time I was treated rudely by the representative who answered. I asked that the call be escalated. He became angry and told me he was going to refund me until I asked for a supervisor. WTH? I hung up. I had to file a chargeback with my cc company.

I also filed a complaint with the BBB. Now...on to the Hydroxatone® products...HA!!! They stink and are old! They burn my eyes and they caused me to break out horribly.

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