FPL Complaint - Rude Customer Service
Please note I am not satisfied with the level of customer service at FPL. I called to complaint about a $1.45 overcharge and was treated rudely by two FPL representatives. How does my $1.45 overcharge compare to the $1.3 billion rate increase that FPL is requesting? This article is taken from: www.tampabay.com
September 21, 2009
FPL asks appeals court to keep salaries secret
Just hours before state regulators would have been forced to release Florida Power & Light's executive salaries, the company today filed a petition asking a court to halt the data drop.
The Juno Beach-based electric company asked the 1st District Court of Appeal in Tallahassee to stop the Public Service Commission from disclosing the salaries and titles of more than 400 executives who make $165,000 a year or more at the company. The PSC had ruled that FPL and Tampa's Progress Energy must reveal the salary amounts and titles because that information a critical piece of the $1.3 billion rate case. Commissioners allowed the companies to keep secret the names of the employees...FPL has vehemently argued that the release of the salary data would pose a competitive disadvantage.
Source: http://blogs. tampabay.com/buzz/2009/09/with-hours-to-go-before-state-regulators-would-have-been-forced-to-release-Florida-power-lights-executivesalary-data-the-co.html