USA wallpaper Complaint - Avoid USA Wallpaper. They will rip you off!!!
SANDUSKY, OHIO -- I ordered wallpapers worth $160 in the USA Wallpaper website on 1/04/2009. Right away, they charged my debit card for the full amount. Three days later (1/07/2009) I got an email from them stating that the wallpapers are backordered. For five months, I kept on emailing them regularly about the status of the order and I got the same excuse every time (backordered and problem with supplier). Since obviously they are not going to deliver, I finally cancelled the order on 5/29/2009 and received cancellation confirmation on 6/01/2009. Three months later, I am still waiting for the refund. I have been emailing them constantly for the status of the refund and they keep on making excuses. The latest email I got from them is that due to the bad economy, their refund process is slower than normal.
I have filed complaints about this company with the Better Business Bureau of Toledo Ohio. BBB tried to contact them but they never responded to numerous BBB's email and phone calls. I also filed complaints to the Ohio Attorney General's Office of Consumer Protection and the Internet Crime Complaint Center since obviously this company is just scamming customers. I have little hope of getting my money back, and I wish I would have done background check about USA Wallpaper before I placed my order, Hopefully, others who are reading the complaints about USA Wallpaper in this website will not do the same mistakes that myself and other have done and not order anything from these scammers.