Empire Carpet Informative - Beware of the EMPIRE PRICE-SHOCK
GREENSBORO, NORTH CAROLINA -- Empire does a great job advertising, I therefore called them simply to get an estimate and see where it may lead. The 12 months no interest/no payments was as well attractive certainly to pay off within 12 months. Anyway, prior to meeting with the Empire salesman I had called and got estimates from two local in town flooring companies with both estimates coming in at a difference of about $200.00 of each. After measuring and choosing carpet and vinyl, the Empire salesman gave me the cost figure....I thought I was going to Drop-My-Teeth first thinking there is a big mistake somewhere. The estimate was double...YES DOUBLE the price of estimates given by 2 of the local and VERY reputable flooring companies in town. The salesman was very nice and knowledgeable however, called his supervisor to discuss after which the price then dropped by 21%. This was still much-much higher than the estimates of the two local flooring companies. I simply have to wonder why anyone would go with Empire paying such outrageous prices when others are so much cheaper. If the price had of come in at or below the local companies prices, we would have made a commitment then and there.
In all fairness to Empire the salesman was very courteous and seemed quite knowledgeable of his job. He additionally apologized that he didn't get our business.