New Mexico Catalog Complaint - Terrible Company!!!!
FAIRACRES, NEW MEXICO -- DO NOT ORDER FROM THIS COMPANY!!!!I ordered 10lbs. of fresh Green Chili on 8/25/09, paying extra for expedited shipping, as suggested on the website, since I live in Washington state. I then started waiting...and waiting...and waiting. Then I started calling daily leaving the same message asking about the shipment of chili along with my phone number asking for a return call. The company deducted the $49 from my bank account on the 10th of this month. Still no chili...I finally got a return call 7 days ago saying my chili had shipped that week and would arrive that day or the next at the latest.
Still no chili and I've continued to leave daily messages AND emails with no replies! I have requested a refund and that has not appeared in my bank account either!! Two of the numbers listed are disconnected so I continue to leave messages on the same number...
Not sure what to do next but I want to spread the word that this company is stealing money from it's customers.