Clearwire Complaint - Don't Get Clearwire! Its a Lie!
I saw the commercial many times saying 'fast High Speed internet" and I thought to check them out and go to the mall where the have a little stand and inquire about It. From how the lady described It It was as tho This was the #1 Internet In the world So I signed up. As soon as I got home I plugged It In and I had the Crappiest connection possible I had 5,276 lat ms and I had five bars. Called up the Hotline and Its as tho they know nothing all they say Is " move the modem" and that doesn't do anything. There online support Is just as bad If not worse. So far I've had Clearwire For almost 6 months and Its the biggest Lie in the World. I play a Online Role Playing Game and Half the time I can't logg on. I get Disconnected Or My connection is so badly it takes Twice the time for me to cast a spell or do a certain ability. And With It being a Online game Its not fun getting killed because your connection is so bad you can't do anything back. With regular Surfing of the web Its the same to watch a 20second vid on youtube It needs to buffer a ton of times and it takes more than a minute Just to watch a short thing like that. Clearwire says that they never have "down" times and thats all I get. Most of the time its off-line for 2-3 hours at a time. And the connection speed is always changing, even If you have the modem in the same area It will change from good to bad. And Talk on the phone with there support Is #1 I need to wait for ever, and #2 when I finally get a hold of someone they give me a attitude like its not working because of me and I did something to it. They will say in a sarcastic tone "oh well did you touch it to make it that way?" or "Don't raise your voice, while talking to me sir" when I'm talking normally. Plus they have hung up on my numerous times for no reason. They'll say "well sir thats your problem you did something to it and we can't help you" and they'll hang up. Overall Do not get this service I don't want anyone to go through what this service puts me and many other people to. What I say is were paying for it it should be a good connection all the time not only when the modem or what ever feels like it. were paying for the internet to be up only 5% of the time and all the rest is a crappy connection. So please don't get this service they are a lie. And they should be sued for ripping of everyone what there false statements on There "fast and Reliable" internet. -nathan