Warranty Direct Complaint - Greed
On 9/9 I was just considering buying an extended warranty for my 02 Trailblazer. As I viewed the website, I filled in some of the questions to get a quote. After realizing that I had put in my card info., I immediately contacted Warranty Direct to let them know that no purchase was intended and please "DON'T REMOVE MONEY FROM MY ACCOUNT". Well, I got run around, put on hold at every turn, and when they said Steve Sang will straighten it out, he directed me back to customer service and e-mailed me a "form" requesting a "refund". In later calls, ol' Steve can't be reached, at least by me. I was told today, 9/24, that it would take 4 WEEKS to process a refund that I begged them not to take in the first place! This is over $600 (first installment!) and they seem very unconcerned about anything except GETTING YOUR MONEY!! Don't fall into the same trap that I did, I am extremely upset and if anyone has advice as to what legally can be done, please post for me and others like me.
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