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Factoryoutletstore.com Complaint - Factoryoutletstore.com Beware Overcharge!
Complaint
First ordered a wireless fence the salesperson was not correct in how it worked. I had a hard time resolving it and finally a manager agreed to an exchange.
They sent me two wire roles I did not order and could not use. No receipt with new shipment. No credit to my card for difference. I had to call two times to get a receipt and got put on hold, then disconnected.
Finally was sent to a manager but had to leave a voicemail. It has been over a week with no callback. Poor service and what looks like lost money.
If you call them and tell them you want to complain to a manager I think you will see what I mean.
They sent me two wire roles I did not order and could not use. No receipt with new shipment. No credit to my card for difference. I had to call two times to get a receipt and got put on hold, then disconnected.
Finally was sent to a manager but had to leave a voicemail. It has been over a week with no callback. Poor service and what looks like lost money.
If you call them and tell them you want to complain to a manager I think you will see what I mean.
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