Fairpoint Communications Complaint - Crash and Burn
CHARLOTTE, NORTH CAROLINA -- Fairpoint is total trash. I had static on my phone too and they kept telling me it was a problem with MY house wires. I called for months before they even came out to look and it and guess what? The problem was on THEIR end with THEIR equipment!!! And how long did it take to fix? 20 minutes tops. No joke. I spent months yelling and arguing with them before they would even consider coming out to even look at it. I made them send me a huge refund check for wasting my time, and then the best part of all? I switched to cable internet and got a VOIP phone provider called (ITP). They are really cheap. $25\month after taxes and I can call 60 countries included in the price, 30 features included like voice mail, etc and I LOVE it.
I wish I had done that sooner instead of fighting with FairCRAP to fix my phone line and my bills that they were messing up all the time. Even after they fixed my phone line, they messed up my bills and overcharged me for stuff I haven't used on my bill like number screening, $20 worth of extra charges I would have to have taken off.
I called them 5 months in a row about that too. VOIP phone is incredibly clear, cable internet is really stable connection so no problems there. I am NEVER going back to another regular phone company ever again.