ServiceMaster Complaint - Trugreen a division of Service Master
510 LAPP RD, PENNSYLVANIA -- This summer a salesman for Trugreen knocks on my door. He offers to sell me lawn care for $70.00 an application.
I explained that I only wanted four applications of fertilizer a year. Nothing else. I did not want any applications made without first making an appointment with me. He assured me they would meet my requirements.
He did not tell me that $70 only covers 20,000 square feet. I have over 50,000. :Later a Trugreen tech told me he had to 'report me' because my lawn was too large.
They have not called prior to ANY application, of which only ONE was fertilizer, two were weed killer, one was lime.
I wrote to complain and reiterated my requirements. Trugreen did not respond. I specified that if they could not do it MY way I was cancelling the service.
I cancelled their EASYPAY to try to avoid paying for services I did not want. They continued providing service (if you call it that). They charged my account anyway.