American Express Complaint - Unamerican express - american express
FT LAUDERDALE, FLORIDA -- I spoke with AMEx re decreasing the interest rate approx 3 months ago on my account that has been open for 6 years..and they did. Well thank you. The next month they wrote to tell me they were decreasing my limit, okay fine but it put me over my limit. So I paid off the whole balance this last month, over 5 digits. Today 9/27/09 I received a letter that I have been cancelled on 9/19/09 without notice due to too high a revolving balance, I have 0 balances on 5 cards up to $2,000.00 only. So I called and they stated they could not reinstate me unless I send a fax with my credit report. Well adios you poorly run company with rude service reps, I am very dissappointed you could treat great customers this way.
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