Pep Boys Complaint - Rip Off - Tires
NEWINGTON, CONNECTICUT -- We went to Pep Boys in Newington Ct to purchase 2 tires. Since the tire on our car was flat we could not drive the car in. We brought the flat tire and rim with us. They mounted a new tire on the rim at no charge. They charged us $7.00 to carry out the second tire and mount it ourselves. Never have I heard of such a thing. When I questioned the manager he said that was company policy and could not give any reasonable explanation. Pep Boys website does not even give an email address to write to them.
I will never go to Pep Boys again.