AAA Compliment - Outstanding! =)
SYRACUSE, NEW YORK -- Today started off kinda sucky - I got to school and found I'd left my wallet home. Had a quiz that I got some questions wrong on. And I had a flat tire.
So... I got home, charged up the phone and called AAA.
Now I've used AAA before, but not in this area, so I don't know if these are new standards of operation or if it's just how this region operates...
But... the man who took my call also asked if I was in a safe area (yes, the car was at home) and if I needed them to call anyone for me (no).
I just thought that was very thoughtful of them. =)
They gave me an estimate of how long it would take for help to arrive. I dug the spare out of the trunk and only had to wait a few minutes, maybe 15 or 20 at the most.
The AAA man showed up, switched the tire out in a matter of minutes, filled the spare tire up and I was good to go.
and... AAA *JUST* called me up.
It's been maybe 70 minutes since I called them up. In those 70 minutes the car's been taken care of and I got a call back to verify that I was satisfied.
That's pretty awesome.
Today doesn't feel sucky anymore ;)
thanks AAA =)