Bally Total Fitness Complaint - Don't Get Screwed Like Me
CUTLER BAY, FLORIDA -- I wanted to work on my beach bod, so I went to Bally Total Fitness in Cutler Bay, Fl. Although this fitness center is newer and beautiful, don't trust the staff! I went there in July and was convinced to sign up for a one month trial membership. Art, the assistant manager, assured me that it was only for one month with no obligations. But, I recently found out that I was signed up for a 3 YEAR membership! My credit card continues to be charged for a membership which I don't even have a member card for! Art took it back from me at the end of the month when he assured me that the membership account was closed. I've contacted their customer service line, and they refuse to honor the terms that Art gave me. Everytime I call Bally, they say Art is busy, or he says that he'll call me back, but he never does. Stay away from Bally, or you'll get screwed, too.