BudgetPetCare.com Informative - Confusing, Misleading, Illegal?
STEINBACH MANITOBA R5G 1Y2 CANADA -- Heres my story...Searching for a great price for Advantage I ran apon budgetpetcare. Com. Prices were hard to pass by, so I ordered a 6 month supply! On September 15th 2009. I got an email saying the order went through and it should be shipped soon... 3 Days later no email that is was shipped... So waited longer, nothing. Went on the website and it said it was shipped that day which was the 24! (9/24/09) I thought wow. I looked on there web site and it said you should get your order 7-14 days after you ordered it!!!! Crazy! And if you didn't get it in 21 days you could get a refund!? What!?. After the web site said it would go out the same day... So today it's the 28th and I got it in the mail... And opend it up and the box was nothing like they advertise on their website.. The box had a dog, rabbit, and cat on it, and said "Advantage 40mg spot-on solution for small cats, dogs, & pet rabbits less than 4 kg"...Different than any product I have seen. So I went to bayer's web site and called then up to ask about it, the woman I talked to told me that what I had was not their products, and they were by law not suppose to go into detail about it. She told me that it was illegal for them to be selling that in the usa, I had no idea. She told me to call back and get a refund. So after talking to a friend about it he noticed that at the botom of the budgetpetcare.com page there is a thing at the bottom that says..."Fda's general position: the fda, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a canadian pharmacy by a U.S. Consumer will violate the law." Once again, I had no idea about that.... Ooops... I am unsure if bayer has a division in Canada I'm still going to look into it. Over all I got the Advantage, the shipping was slow!... And the product was different than what was shown on their site. I have no idea if what I have is legit. Maybe it is maybe its just Canada's packaging, and was made to be sold in Canada.
I did call a few days ago and my call has not been returned so far, I just was going to ask about where my order was!! :) I don't know what I will do to solve this, I will more than likely call them back for some answers. If the product is the same as the stuff sold in the usa so be it... But thats what I'm going to find out! Ill try and post back. I wish you all luck!
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