Ashley Furniture Complaint - Terrible Furniture - Sofa & Love Seat
ELKTON, DELAWARE -- I purchased a furniture set from Ashley back in November of 2008. I did receive my furniture on time. But 4 months down the line, the furniture began to deteriorate. The pillows are no longer fluffy. the cloth looks like they were stapled with dryer sheets and the arm rest you can feel carboard, you can feel the springs, and the lining is just horrible it's by far the worst. It's just terrible! I called Ashley they told me to bring the furniture to the warehouse. I asked her was she serious. She told me to upload a picture. I said I've had this furniture for 4 months. She said "you didn't purchase the extended warranty". I told her no. Your sales person says it comes with a manufacter warranty and Ashley guarantees the frame for 5 years bull crap. They have done nothing. I paid cash money for this junk. DON'T BUY ANYTHING FROM ASHLEY. THEY DO NOT HONOR THEY MERCHANDISE IT'S JUST A MONEY TRAP. I HAVE CONTACTED MY LOCAL BBB AS RESULT. IT WORKS I DID THE SAME FOR MACY'S. THE EXECS DON'T CARE ABOUT THE CONSUMER THEY ARE RICH. THEY JUST GET RICHER FROM THE POOR. NOW I'M STUCK WITH FAULTY FURNITURE.