Palm Bay Chevrolet Complaint - To receive a new vehicle

Review by Anonymous on 2004-07-17
PALM BAY, FLORIDA -- In my experience with Palm Bay Chevrolet, i found some of the salesmen to dishonest, misleading, and rude. On June 26, 2004 I called Palm Bay and spoke with Br***. At the time they had a special (commericial on televison) that they would give you $10,000.00 for make and year car. He confirmed this was true. He set a appointment for me Tues. morning @ 9:30am. He said come in and drive home in a car from us. I still thought it was to good to be true. I asked him "what is the catch?", he replied "there is no catch, come in and drive home in a new car."

I arrive Tues morning with my children, excited about driving home in something else. 1. My name was not in the computer for an appointment. 2. He didn't remember who i was or the conversation. 3. He wouldn't come out from where ever he was. 4. I went though some paper, confirmed again about the trade in, and told the salesmen what vehicles I was interested in. He said those were fine, but he wanted to show me the 2004 caviler first. After much pressure I told him I was not interested in that car. Then he told me that the $10,000 trade in is only for buying a 2004 truck, not anything else. I asked to speak with Brian, they would not let me. He told me I should have read the fine print on the commercial, the conversation continued to be rude in front of my 2 children.
Comments:4 Replies - Latest reply on 2004-07-19
Posted by Anonymous on 2004-07-17:
Uh, commercials, newspaper ads, flyers, etc. For $tealerships are nothing more than bait and switch advertisements to generate interest to get you to come to the lot.
Posted by Anonymous on 2004-07-19:
BIZ, Accoording to Forbes magazine 4 out of 5 households earns a living somehow associated with the auto industry. So congradulations you just insulted 80% of America, Twit.
Posted by Anonymous on 2004-07-19:
95% of car dealers have some type of marketing and advertising firms do promotions for them. Sometimes these agencies go overboard. I've been there when a marketing company sent out mailers claiming everyone was VIRTUALLY PRE APPROVED without our knowledge, let me say they put us in a very awkward situation. I don't think the entire blame can lay on the dealer, you stated you saw the commercial which had the disclaimer on it so I bet Brian assumed you were aware of this. Good Luck.
Posted by PeskyKittyButt on 2004-07-19:
Well, you tried to code the car dealer's name, but proceeded to type out Brian at the end. Interesting way to keep someone anonymous or not... Anyway, you seriously cannot trust dealerships. Always bring someone with you who knows how to finagle a deal. You seemed so excited about getting the new car that you didn't go in ready to walk away if the dealers were manipulating you. You have to go in with that attitude. Maybe you learned something

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