Gateway Informative - Customer Service - 2 Gateway monitors (DCDi 24# 2007)
Gateway's Customer Service is appalling.
I will not describe my story here since it is cumbersome and redundant.
The bottom line is that the public needs to know the facts: Gateway products and customer service is totally unprofessional. They do not respect the warranty or the basic rights of the customer ending up with poor products.
Do yourself a favor – look for other companies.