Yellowpages Complaint - The endless calls

Review by jenta on 2009-09-30
My complaint is based solely on the apparent dedication that the telemarketers seem to have that work for yellowpages. I work in a very busy office and our time is precious. The product that we move is on average worth $6,000-$8,000. I do not have time to be on the phone updating a "free listing" that we never asked for in the first place! If you must update my information, let's aim for once a year not 3 or more times a day, shall we? Today I called to take us off of the mailing list at 9:30am. Then at about 10:00am I get yet another call to update my still unwanted listing. This is absurd.
Comments:7 Replies - Latest reply on 2009-10-07
Posted by goduke on 2009-09-30:
Call lists are usually generated 2 - 3 days in advance (at least). If you ask to be taken off a call list from someone with whom you've established a business relationship, it will generally take a few days for the calls to stop. Just say "No thank you" and hang up.
Posted by Skye on 2009-09-30:
Place your business phone number on the, "NO CALL LIST".
Hope this helps.
Posted by Anonymous on 2009-09-30:
I had the same experience with them. After a while, I started getting "International YP" calls, too. If they keep bugging you, ask them to hold for a second, then lay the receiver next to a radio. Let that play for as long as possible - hopefully half an hour or even all day. In a business, that may not be prudent, though.

Oh, don't forget the "Do Not Call" list, but if you have a relationship with the company, they can still call you. You do have the relationship, which is why they call now to update their records (and maybe sell more features).

Oh, and instead of "No thank you," just hang up or at least give them some profanity. Again, maybe not prudent for a work environment.

I simply detest phone solicitations. At home, such calls are nearly zero, thanks to the DNC list. But when a company starts calling me, I really enjoy messing with them. There's some fun CDs you can get of some comedian giving telemarketers a hard time. Good stuff.
Posted by Anonymous on 2009-09-30:
I don't even say No Thank You anymore. I just hang up.
Posted by Anonymous on 2009-09-30:
Usually, with calls like that I just hang up. I know they're just doing their jobs but as soon as I hear that "yammer yammer yammer..." I just hang up.
Posted by Anonymous on 2009-09-30:
I'd like to rectract my earlier comment. The Yellow Pages are calling you to confirm/update your listing. If you no longer want to be included in the Yellow Pages, you should tell them. (And ask them to stop calling.) If you want to continue being in the YP, which you should, then you need to give them the update.

You need to tell them how inconvenient their calls you. Have them email the update or fax it, something that you can look at when it is more convenient for you. Ask to have a local rep schedule a meeting with you. They should cater to your schedule, not the other way around. But YOU have to explain that to them, or they'll just keep calling.
Posted by Diabolical on 2009-10-07:
I worked for an answering service. The Yellow Pages used to call each and every client at least twice a day, and we had over 100 clients. They are truly obnoxious. I feel you.

You could always get an answering service and have them head off the calls. I got real good at telling them to mind their own beeswax after a while.

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