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PODS Enterprises, Inc. Complaint - Pods really has me scared - Pods moving services

Pods moving services - Complaint
Review by mike1761 on 2009-09-30
TENNESSEE -- Pods has me scheduled for the 2and of October, but I am told I may not have it delivered because their sure they don't go there. I asked them to check ahead of time they said they don't do that. Insted they told me they would drop it on the side of the reoad and we have to get a pickup and empty it. I spoke to many rude supervisors and I am ready to go to small claims court. they told me my other option was to have it delivered to storage 60 miles away. read the whole story at podssucks. info, it took 23 weeks to load and I have to be gone in 4 days.
The sales department promises everthing and they give nothing in return.
Company Response:
2/25/10 Mike1761 Dear Valued Customer: We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference. Thank you consumerresolution@pods.com (888) 776-7637 ext. 6303 PODS Enterprises, Inc.
Comments:
Posted by jktshff1 on 2009-09-30:
what??? please clarify your complaint. It makes no sense as posted.
Posted by karleebarlee on 2009-09-30:
what is pods? what did they do to you?
Posted by msnanny on 2009-09-30:
I "think" they are saying that they loaded their stuff (which took them
23 weeks???!!) and now PODS is telling them that they do not deliver at their new location. At least I think that's what they said :)
Posted by spiderman2 on 2009-09-30:
this complaint makes no sense as stated.
Posted by KenPopcorn on 2009-09-30:
Hi Spidey...LTNS
Posted by old fart on 2009-09-30:
I assume they are talking about some kind of portable storage locker but you can't be sure...
Posted by Skye on 2009-09-30:
PODS: Portable On Demand Storage.

Portable storage units.
Posted by old fart on 2009-09-30:
HA!.... I WAS RIGHT! how about them apples...!
Posted by bearkatkitten on 2009-09-30:
Pod people... pod people...
Posted by KCRovert on 2009-09-30:
I've used PODS in the past on a move. They were fantastic! The unit was clean and in great condition, delivered on time, picked up when scheduled and delivered when promised. I would highly recommend PODS!
Posted by Eloise on 2009-10-01:
I wonder if the OP's new home is located on a steep hill or some other area that would make it difficult to drop it off at their front door. When my in laws moved the truck couldn't make it up the drive way. It wasn't the moving companies fault. I have a feeling PODS may be taking the blame for something that they can't control.

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