MBNA Complaint - MBNA disappointment - customer service
OTTAWA, CALIFORNIA -- I won't leave my individual stories about how rudley I was treated by MBNA. I just want to advise anyone that is thinking of dealing with them. Times have been tuff and we may not have been able to make consistent payments but the people at MBNA have been ridiculous. Leaving beyond rude messages on our answering machines. Calling us "imature""irresponsible" I don't care how far the payments are behind you don't treat your customers like that. Even when we do make a payment they are so unorganized that we get like 3 different people phoning us saying the same thing. This company has rude service and bad organization and I pity anyone who deals with them.