Hewlett-Packard Company Complaint - Merger was a mistake. As bad as Compaq.
NEW MEXICO -- The HP name used to mean something, but it doesn't anymore. Since the merger with Compaq, the company has become "hell with our customers", or in short, Compaq.
I have a printer that is disbehaving, yelling, "You're out of black ink, you're out of black ink!" for seven months now. I will be able to tell when it's out of black ink when I start getting faint printouts. Haven't gotten any yet. Let ya know when I do.
So I ask HP, how do I shut this stupid warning off? They respond, "printer is out of warranty, if yo want to talk to a tech, you'll have to pay us."
I have to PAY to talk to them about their product F-U? Let's try again.
Never buy another HP product again. Merger with Compaq was a disaster.
Let's work on a law against page-count firmware that doesn't accurately measure the level of ink in a cartridge, but pretends that it does. This is fraud. They use the DMCA to perpetuate fraud.