Alltel Complaint - I've just been screwed by a phone company
Alltel is one of the worst companies when it comes to cell phone service. I swear there motto is "Be rude and get as much money from them as possible". We are in an area where the transition is occurring. I was told by an Alltel employee that we could go to Verizon and renew our account. Well a couple days later I find a huge fee on our account. After about 1 and 1/2 months of disputing it over the phone and dealing with nothing but rude and uncaring people we filed a complaint with the BBB. About 2 months later they came back with a response that went something like "I don't care you owe the money. Pay it." They don't care what you do or say the response is still the same. There employee f-d up and now I am paying a hefty sum for it. I feel like I have been scammed by a supposedly "reputible" company. I hope Alltel goes bancrupt, the world could do without businesses like this. Needless to say I will never again have anything to do with alltel.