Best Buy Complaint - Return Policy - Camera
Our business purchased on line a camera from Best Buy. Out of the box it did work. It would take pictures but we could not download them to the computer. We called (and we got transferred all around the place) for a return but were one day past the day for a return. They told us to work with Kodak. We called and had the same run around but they agreed to send us a USB cable. It did not work. We called Best Buy Customer Relations, we were told they could not help us because "you purchased it from Best Buy On line". The return policy is 14 days. Now we have a $150 dollar camera that is junk.
The chances of a camera not working out of the box is so slim and Best Buy was very, very stand behind the 14 day return policy. They stink!!