M and T bank Complaint - RIP OFF AND THIEVING BANK
I was happy with Provident Bank. I was never charged an ovedraft fee by provident bank. Provident was sold to the loan shark bank M and T. I have direct deposit, and every week I am getting slammed with "overdraft: fees for this month only I have $ 570 in ovedraft fees alone!.I deposit checks and then a partial amount is put on hold and a partial amount is made available in the "available" balance. UNlike other bank the held amount is not disclosed in online banking and neither are you told when it will be available. Different bank employees are not on the same page regarding procedures and policies. Most of the employess are rude and condesceding and treat people as if the shoulsd not be asking questions about their own bank accounts. We have a business and wanted to open a business account but we will take our business to Suntrust. There is something very sorry about the backend transactions they are performing to cause account to overdraw. I am also at a loss at how a transaction whose payment was swiped on the check card several weeks before, gets debited last that one I did last week whose amount was larger. The larger more recent transaction get processed first so that all the other smaller item wil overdrwa the acount an dthen get assesssed late fees. This is suppossed to be a free checking with direct deposit. They have it to a science since they know how much comes in every direct deposit. This bank is robbing customers and should be prosecuted .
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