Priceline.com Complaint - Ripped off by Priceline.
KNOXVILLE, TENNESSEE -- I was supposed to leave out of Knoxville tn to Orlando Fl. My kid went to childrens hospital that morning and she was told she can't fly. They said that if we would have tried to fly the plane would have had to make an emergency landing somewhere. I tried all morning to contact Priceline to cancel the tickets. Never could get ahold of anyone. I tried to call Airtran and let them know and they said that I would have to keep trying priceline. Well my flight was at 12:50, about 12:30 Priceline finally answers the phone. It was to close to cancel now but for 300 to 450 more dollars they could do it but I had to pay them now. I only paid $327 for the tickets now they want possibly $400 more. The Idiot then asked if me and my wife would be continuing on the trip without my daughter. And I'm sure his screen show that she was 5 yrs old and he asked a stupid question like that. I told them that I have a doctors note and that if he couldn't help me I want a supervisor and I asked about 5 times for a supervisor and all he could say was "I don't have That option". I believe his name was Nash. I urge everyone if there friends are looking to travel to detour them from Priceline if they know whats good for them. Now if they don't mind being ripped off then Priceline is the place for them.
Tellico Plains, Tn