Ashleys Furniture Complaint - Don't Shop At Ashleys Furniture
PHOENIX, ARIZONA -- We bought leather furniture and a 5 year warranty from Ashley’s. 4 years later we had moved and my chair was fading. I called to ask and they said that wasn't covered. 2 months later the leather started to split, so we called again and they are telling us that since we moved out of state we are not covered. Even though there is an Ashley’s store 15 miles from my house. Unbelievable! This is one of the most corrupt companies and I can't imagine they have any return customers. We also had to wait about 2-3 months for delivery.
My in-laws also bought furniture from them that fell apart and they would not replace it. They would only come out and fix it and their fix didn't work 4 times. They finally threw the old furniture away and bought new stuff from elsewhere.
Spend a few more bucks and buy somewhere else it will be worth it in the long run!!!!