Global Tel Link Complaint - Collect calls from jail
I successfully received calls from my fiance in jail for almost a week then suddenly he was unable to get through and I got a message letting me know that "an inmate in the Los Angeles county correctional facility is trying to place a call to this number. In order to receive this call and future calls you must first set up a pre-pay account". So I did. And I got the message again!!!! The next call went through and I spoke to him. However, the third call was that same dreadful message. It's like Global Tel Crap picks and chooses when it's going to be kind enough to let you receive the calls you've already paid for. And what's with having to wait two hours to get a phone call back from a rep? Global Tel Link will rot in hell for what it's done to it's customers.