Smith Barney Complaint - Smith Barney Won't Give me back my dead mother's money
NEW YORK, NEW YORK -- Smith Barney is making it impossible for me to get a mutual fund money moved to an estate account. My mother died with this mutual fund and as the executor of the will I have been trying for six months to move the money. No matter how many times I send the same forms to them they claim to not have them. I tried sending them return receipt but they said just because someone signed for them it did not mean anything. This has been going on for months. When I call they are usually nasty and not at all helpful.
Any ideas on how to deal with this clearly stalling tactic besides taking the documents in person? I do not live anywhere at all close.