Woodforest National Bank Complaint - Security Flaws
CINCINNATI, OHIO -- Woodforest does not care about you or your security, the only thing they do care about is your money and how they can keep it.
A few month after opening my account I noticed a fraudulent charge pending on my account for $35.00. I went to my local office to take care of it immediately; however, they told me there is nothing they can do about it. They refused to do anything about the fraudulent charge until it posted to the account. As a result, the charge posted for $35.00, and sent my account into the negatives. On top of that, the two legitimate transactions I made did not post until after the fraudulent charge posted, even though they were made four to five days before hand. This resulted in $105 in overdraft fees due to a fraudulent charge that they allowed to post.
On top of that, they charged me $12.00 to cancel the debit card so there would be no more fraudulent transactions.
In just over a few months, I have noticed Woodforest often rearranges the way transactions post in an effort to overdraft your account. For example, if you have 20 transactions for $5.00 and one transaction for $500 that happened 5 days later, they will post the $500 dollar transaction first so that you have 20 overdrafts.
On top of that, they often wait until you have no money in your account to charge you any monthly fees. I often have little money in my account after the first of the month due to paying all of my bills. Yet, I always leave enough to cover the service fees. Yet, they will not withdraw them on the same day every month. Instead, they wait until your account balance is less than that of the service fee so that they can hit you with an overdraft fee on top of the service fee.
They will also hold your deposits for a long time. I have seen cash deposits left in the night drop take days to post, and if my girlfriend or father deposit money into my account it will take over a week to post to my available balance. It makes it difficult when my girlfriend is putting her half of the rent in my account or my dad is loaning me money from two states away by putting CASH into my account, yet I cannot use it for a week or more.
I highly recommend avoiding this bank. Despite their convenient hours, they will find someway to screw you over and make you out to blame.
Since this bank is only located in Wal-Mart, then I suggest just using Wal-Mart to cash your check and get one of their re-loadable Visa cards. You will save your self lots of headaches, frustration, and money in the end.