Access Innovations Complaint - Access Innovations - Don't Waste Your Time
VIRGINIA BEACH, VIRGINIA -- We bought a new home on which Access Innovations served as a subcontractor for structured wiring. They wired and installed our home theater system, and our security system.
Simply put, Access Innovations is a joke. After six months, the home theater system has not consistently worked, despite more than ten visits from a technician, and finally the owner of the company. The owner of the company returned five times to reinstall the same part, which never functioned correctly. Finally, at my urging, he found an alternative part that may actually be working.
The home security system is malfunctioning on several doors, sending false alarms, and is unable at this point to be fully armed. A tech came out last week and appreantly "fixed" the wrong door. Hopefully the developer is paying attention and will cut these clowns loose.
Stay far away if you don't have to use these folks...