Boost Mobile Complaint - Cheating us out of days paid for
On 9-5-09 I received a text from Boost stating that my account was due on 9-7-09. On 9-6-09 I made a payment by phone and at the end of the call after I made the payment I was told that my new billing date was 10-6-09. I tried several times to get a hold of someone at Boost and was on hold for well over an hour on several occasions. When I did get through to customer care I was put on hold and then hung up on. Finally today I got through to them again and was switched to a couple different people after once again being put on hold for long periods of time. When I explained the problem to several different people I was informed that it was what it was and that there was nothing they would do about it. The lady from Boost said that her supervisor said that they could do nothing. If they are cutting people even just one day a month look how much they are making off us. This is completely wrong and businesses that do people this way need to be held accountable. I am really hoping that somehow I can get a class action lawsuit going against them. They have really bad business practices and they seem to think that we consumers have to just sit back and take it, WELL THEY ARE WRONG!