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The Dump Informative - Customer Service Phone Number - General Customer Service Number
General Customer Service Number
LEVITTOWN, PENNSYLVANIA -- My girlfriend and I went to The Dump in Levittown, PA on a Sunday and purchased a sectional. When we got back to Delaware, we went to another furniture store and saw a sectional that we originally really wanted on sale for literally half the price we paid in Levittown. We called to cancel our order at the Dump and were told that we would receive a call back.
Since they only have weekend hours, and we canceled our order at around 4PM, it's safe to assume that they were not able to get back to us since they closed at 6PM. I got a call today saying that the furniture was scheduled to be delivered tomorrow sometime in the afternoon.
After going to the website, I noticed there isn't a number for their customer service department, which is open 7 days a week. Google did not pull up the number, so I had to call the delivery people and they gave me their customer service number.
The Dump's customer service number is: 1(866)-662-8947.
I was also told that the business office of each location is open from about 8AM to 3PM or so every day, so one could call the store and reach the business office. I cannot confirm this as of now.
I found it strange that they wouldn't have their customer service number, but only their hours on the website. I made a complaint about this to the customer service representative. I hope she follows through.
I hope this helps someone else.
Since they only have weekend hours, and we canceled our order at around 4PM, it's safe to assume that they were not able to get back to us since they closed at 6PM. I got a call today saying that the furniture was scheduled to be delivered tomorrow sometime in the afternoon.
After going to the website, I noticed there isn't a number for their customer service department, which is open 7 days a week. Google did not pull up the number, so I had to call the delivery people and they gave me their customer service number.
The Dump's customer service number is: 1(866)-662-8947.
I was also told that the business office of each location is open from about 8AM to 3PM or so every day, so one could call the store and reach the business office. I cannot confirm this as of now.
I found it strange that they wouldn't have their customer service number, but only their hours on the website. I made a complaint about this to the customer service representative. I hope she follows through.
I hope this helps someone else.
Comments:
Posted by tnchuck100 on 2009-10-06:
When doing business with any company found on the internet I check the following:
1. It MUST have a toll free number
2. It MUST have a non-toll free number
3. It MUST have a physical address
4. It MUST have a "Contact Us" link
Without all of the above they will never see my money.
1. It MUST have a toll free number
2. It MUST have a non-toll free number
3. It MUST have a physical address
4. It MUST have a "Contact Us" link
Without all of the above they will never see my money.
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