The Home Depot Canada Complaint - Ripped Off - Carpet Instalation

Review by murdock123 on 2009-10-05
My basement got flooded out this summer. After getting the basement back in order, Iwent to Home Depot to order the carpet, I decided not to do the whole area in carpet, but around the bar area I would install a floating lanolium floor witch I would install myself. i told the lady I was dealing with, that whene the carpet gets instaled I need them to put the joining strips on to make a nicer job she informed me 3 times it has been paid for, so I left it at that. as far as I was concerned it was all paid for. so I had a gig fight with them, got no where. it cost me another 200.00 to get the job done(i am pissed)they lost my busniess
Comments:3 Replies - Latest reply on 2009-10-06
Posted by MSCANTBEWRONG on 2009-10-05:
Were the additional items listed on your invoice or receipt?
Posted by David on 2009-10-05:
HD contracts out their labor so they can't invoice for soemthing the installer charges extra for.
Posted by Anonymous on 2009-10-06:
And if she had to tell you 3 times sounds like you KNEW the invoice was incomplete and thought you were getting a deal.

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