BMW motorcycle Complaint - Rebate Customer Service
I purchased a 2009 BMW R1200GS Motorcycle with a rebate of 1250.00 on Sept. 30 2009. I asked if there were going to be any rebate changes and was told BMW always gives advance notice of any changes. That is Total BS. When I call BMW to complain that the rebate changed from 1250.00 to 2000.00 in one day. They tell me there is nothing they can do about it. To this day I have not picked up the bike from the dealer. The dealer has tried to help. BMW does tells me tough luck. Well here is to you BMW. Your customer service sucked on my first bike shame on you. I gave it a try on a second bike because I liked the dealer but I will NEVER do business again with this kind of treatment. You do not produce a product that allows you to treat people like dirt and get away with it. I hope someone reads this and goes to another product where the manufacturer will stand behind the customer. Thanks for nothing.
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