Simplicity Sofas Compliment - Great online furniture purchase
I recently moved from a 3200 square foot home into a 1600 square foot home and sold most of my oversized furniture. I then spent the better part of a month going to furniture stores looking for just the right sized sofa and chair for the new living room. I googled small sofas and simplicitysofas came up.
I have never ordered furniture on line and had a great deal of trepidation about what to expect and how difficult it might be to return if I didn't like it. And I wasn't sure about the likely quality of ready to assemble furniture. I read the reviews and all were positive which also sounded too good to be true. But, turned out to be overwhelmingly the case!
I ordered a catalog and some swatches. decided on the color and took the plunge! within 24 hours I had a personal email from the company president. At about two weeks, he emailed again that the blue denim swatch they had sent was different than the bolt of material that they were going to make the furniture from, he sent the swatch of the new fabric. I thought it was a bit dark and he offered to throw in some lighter throw pillows with a denim cord.
The furniture arrived in 6 boxes at exactly the four week from order mark. ( I orderd an apartment sofa and a chair and a half) I had the furniture set up and arranged and the boxes out of the house in about 45 minutes. Within a day of delivery I had another email seeking feedback on the product and the customer service.
Its beautiful, well made, solid and comfortable. I am very impressed with the furniture and even more impressed with the customer service. I would not have had this pleasant an experience purchasing in person at the local furniture store!