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Kmart Compliment - Great customer service - Customer Service
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NEW ORLEANS, LOUISIANA -- Long story short, got into New Orleans late Monday & needed t-shirts. Stopped at the Kmart picked up a coke and a pack of t-shirts. Got to hotel, only coke in sack. PO'd at myself for not checking sack, figured was a lost 15 bucks. Had to go back for something else Tuesday am. What the heck...went to customer service desk and asked the young lady Trina, if she saw the stupid written on my forehead? I began to explain @ the t-shirts, and she reached under the counter and pulled my package out!!!!! Will wonders never cease! No questions, here they are. They either keep a left bag in the cs area, or make a note about what was left in case someone comes back.
GREAT CS Kmart and Trina!!! Thanks
GREAT CS Kmart and Trina!!! Thanks
Comments:
Posted by Stew on 2009-10-06:
Very good write up Jkt and some good old fashion wisdom as well.
Posted by andbran on 2009-10-06:
i really miss having a kmart in my area
Posted by knowitall2 on 2009-10-06:
jkt, very good review and it's nice how it worked out. (For some reason Rain Man came to mind and how he needed to go to K-Mart for his underwear, lol.)
Posted by MissMarple on 2009-10-06:
Nice! I betcha the cashier realized what happened after you left, and took the merchandise to CS.
Posted by i_am_canadian on 2009-10-06:
I love visiting KMart in Buffalo, I wish this country still had them.
Posted by zzrokk on 2009-10-06:
No "Le Mart De K" in Canada? Do you have Tarje's?
Posted by i_am_canadian on 2009-10-06:
Non, seulement Zellers, WalMart et Tigre Giante.
Posted by zzrokk on 2009-10-06:
"Tigre Giante." I love it!
Posted by i_am_canadian on 2009-10-06:
Merci, Zellers le seur Canadiane du Tarje.
Posted by Eloise on 2009-10-06:
You don't have stupid written on your forehead. Glad to hear it all worked out for you!
Posted by trp2hevn on 2009-10-06:
jkt, I bet since you didn't have a holier than thou attitude it made a lot of difference too. I've found when I needed something to ask the person to be my "hero" and I usually get pretty good results.
Posted by DebtorBasher on 2009-10-06:
Canadian...WHY? WHY? WHHHHHHHHY would you ever want to go to Buffalo? We used to escape from Buffalo into Canada every chance we'd get! No one in their right mind would leave Canada to go into Buffalo!!!! LOL!
Is Crystal Beach still open?
Is Crystal Beach still open?
Posted by Ben There on 2009-10-06:
That is just some good ole' Louisiana kindness for you:) Remember, don't drink too many hand grenades.
Posted by i_am_canadian on 2009-10-07:
DB, we've always loved visiting Buffalo. The people there are very friendly for the most part and the neighborhood we stay in, Cheektowaga is clean and well kept. In saying that, it's easy to find yourself on the wrong side of the tracks if your'e not careful. As for Crystal Beach, I'm not sure if it's still open.
Posted by DebtorBasher on 2009-10-07:
Yes, the outskirts of Buffalo is ok...but when we lived in Buffalo, we always called it the concrete jungle. If we wanted anything to do, we had to go into Canada because Buffalo had nothing to offer. I hear it's really bad in Buffalo now. We used to live right off Niagara Street near the Peace Bridge. My favorite place to go was to the Fort Erie Racetrack!
Posted by i_am_canadian on 2009-10-07:
We get the Buffalo news in Owen Sound and like any other city, it has its share of violent crime. But as a whole, I think it is relatively safe. However, we did get lost once and wound up in the neighborhood centered around Bailey Avenue. That was scary.
Posted by DebtorBasher on 2009-10-07:
I remember Bailey Avenue. We used to live on Hampshire Street right near School 18.
Posted by jktshff1 on 2009-10-11:
How did a post about a Kmart in Louisiana, wind up in Buffalo NY?
Posted by PepperElf on 2009-10-11:
cos buffalo is closer to canada
and it has a kmart
though when i go to buffalo i prefer target
tho there's a cute little store at the southgata plaza that has dirt cheap kitchenware, usually at least half the price of what other stores are charging
and it has a kmart
though when i go to buffalo i prefer target
tho there's a cute little store at the southgata plaza that has dirt cheap kitchenware, usually at least half the price of what other stores are charging
Posted by jktshff1 on 2009-10-11:
then that explains it.
Posted by DebtorBasher on 2009-10-11:
Yeah JKT...get with the program! LOL!
Buffalo is a nothing town and if it wasn't for Canada, no one would even know it existed.
Buffalo is a nothing town and if it wasn't for Canada, no one would even know it existed.
Posted by PepperElf on 2009-10-11:
but it's nice to see they were helpful and you got your goodies =)
Posted by jktshff1 on 2009-10-11:
DB, it just might be the other way around!! LOL!!
Posted by PepperElf on 2009-10-11:
well i will say drivers in buffalo are crazy...
they drive around with a foot of snow on top of the car. i mean driving in snow is fine, you kinda can't avoid it, but ... why spend more gas just to cart the snow around with you?
it's insanity i tell you insanity.
and you can tell who didn't grow up in the area.
well first, the snow on the car roof will have been brushed off
but second, they'll actually stop at red lights.
(the locals wont' stop until the light's been red for 2 seconds)
they drive around with a foot of snow on top of the car. i mean driving in snow is fine, you kinda can't avoid it, but ... why spend more gas just to cart the snow around with you?
it's insanity i tell you insanity.
and you can tell who didn't grow up in the area.
well first, the snow on the car roof will have been brushed off
but second, they'll actually stop at red lights.
(the locals wont' stop until the light's been red for 2 seconds)
Posted by DebtorBasher on 2009-10-11:
LOL Pepper...the Buffaloians will walk before they clean the snow off their cars and dig them out...it's just quicker to get to where you're going that way. Heck, I knew people who just left their cars buried on the curb until the snow melted in June...they took the bus when they wanted to go anywhere...LOL. They are tough boogers, that's for sure.
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