Value City Furniture Complaint - Delivery and Customer service !
LOUISVILLE, KENTUCKY -- My Bedroom set arrived on the stated date set up was complete and good then guess what? I noticed a scratch on my CasaModa TV stand that is where things went bad not only that it did not have the pegs to install the shelves? I called Linda many of times at the Louisville store was told at first the guy would be out on a Monday after 4:00 they called and confirmed for 1:00. I work people! Called back Linda said oh I see where it was set for 4:00 said can we do it the next day I said no I have appts. I had cleared Monday she said would you take 50.00 in place of it being fixed?
Then I said what about my shelves stated she would send them right out this was on Sept 1st they are still no where to be seen!