Delta Airlines Complaint - Unreasonable service charges
We are taking a trip to New York to take care of some family business. On September 7th I bought 4 tickets for Friday the 16th of October, 2009. Due to other family members schedules, we realized we really needed to be in N. Y. a few days earlier. Two days later I called and changed our flights to Wednesday the 14th. Because I wanted to fly two days earlier, Delta charged me over $900 extra for the flight change. The service charge was completely made up. Even the web site says at most the charge to change flights is $150 per ticket. That would be $600 not $900. Delta refused to have a discussion with me about the charge. They are a rip off airline and I will never fly them again. Even Michael Finey at (7 on Your Side) says I should consider Small Claims Court.
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