Heritage Family Credit Union Compliment - Incredible service everywhere
I have to say, I read all these awful reviews every day about banks. I would marry HFCU if I could! There are 2 locations in Rutland, my hometown, and 1 in Bennington where I go to school.
Every single teller at all three locations knows my name. They are almost like your "other moms" in that they are more than happy to explain everything in laments terms and help you find the best options. The few times I have had an accidental overdraft, never more than a dollar, I have gone in and explained to them honestly what happened. They have always checked the log and reversed the fee for me.
Recently I had a large deposit for studying abroad. Though the teller was required to put a hold on it, she allowed me to make cashier's checks for fees to the college that same day, which really saved my hiney! I feel pretty lucky to actually look forward to dealing with them when I do my banking. Yay credit unions!