Lowe's Compliment - Washer Machine Warranty Complaint
POUGHKEEPSIE, NEW YORK -- My Bosch washing machine broke down and through my warranty with Lowe's, A & C home appliances (bad company) was immediately contacted. Two weeks later, I was still waiting to see a repair man and one month and counting to get it fixed. The manager in charge at Lowe's in Poughkeepsie, first named Tom, was so kind, responsive and professional that not only my washing was immediately replaced with out question with same or better that I bought a new dryer to match. Tom is what a manager should be and did the right thing with out question.
Lowe's did the right thing by hiring Tom and I will continue to shop at Lowe's because of him.