Citibank N A Complaint - No supervisors can be found, no help if problem doesn't fit prescripted dialogue
Citbank is the pits, incompetent and will not assist with disputes. many reps tell you many different things but in the end they all feel your frustration but do nothing to help it. they do not give names, etc so you can't trace back, supervisors repeat the same song and dance and then you don't get any further. they don't know phone numbers, address of legal dept that I am sure Citibank has, give me a break...very frustrating, customer service is a joke and this company sucks. too big to do business with, unfortunately I have no say where my tax money is spent but I sure wouldn't have spent it on this company unless it was for major training of their non-English speaking employees that you can't understand.
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