Long John Silver's Restaurants Complaint - Loud and Noisy - Service
DICKSON, TENNESSEE -- I had the unfortunate experience to go to the Long John Silver's Restaurant in Dickson, TN on Oct 7, 2009. They have apparently merged with the A&W Brand. I was so disappointed when I stepped into the facility by it's change in decor. Long John Silver's Restaurants were always set in a natical scene and it was very peaceful and calm to eat there. This restaurant was so noisy, the acoustics were horrendous and sound seemed to bounce off the walls. The cashiers were constantly calling out on an overly loud paging system for people to come get their meals by calling a 4 digit number which appeared on your bill. A little girl sitting near me actually covered her ears and asked her Mom why were they doing that. In Long John Silver's Resaurants, if your food wasn't ready at the counter, you could sit down and it was delivered to you, peacefully and calm. This restaurant was very cold and unfriendly. Although they still have the bell for customers to ring at the door, it is actually a big joke. I've never been to an A&W restaurant but if this is anything like one, I surely will not frequent it. In fact, I doubt very very much if I will ever go back to Long John Silver's again. The experience was mind-boggling, I left there with a terrible headache and was so sorry I chose there to have lunch.