Chevrolet dealer UAE Complaint - Authorized dealer not competent to diagnose problem and unacceptable lead time
Thanks for your phone call for the last complaint I placed on your web site. But I just got an automated reply from the website, cheveroletarabia.com
September 30, my car just stopped in city traffic and I had to call police and recover the car to the authorized service center in Dubai. It was on 6th October only that I got my car back, after a long wait for spare part, which the dealer said was to shipped from a foreign country.
I just drove the car for about 2 hours that, I had to face the same problem again. Again calling police and waiting for the recovery in the hot humid road. (40 degrees). When asked about the status (So that I can rent 1)after repeated calls, the agent is not able to give a commitment and the last I heard is that today being Thursday they work till 1.30 pm and I will be called to on Saturday by 11 am to inform the status. (It may not happen) This is not acceptable behavior from a company like GM.
If you have the problem in diagnosing the problem, just replace the car.