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Stamps.com Complaint - Questionable Business Practices - Stamps.com Trail through third party software practices.
Stamps.com Trail through third party software practices. - Complaint
12959 CORAL TREE PLACE -- My complaint is simple:
1. Very difficult to cancel.
Must be done by phone... I never found a way to do so other wise. If there is, it is hidden or hard to find...
2. They charged my credit card a fee I was not verbally made aware of when I cancelled. I might
have legally been held to it... but they didn't
tell me it was going to be charged. Probably because I was already angry. They should have still let me know.
The email statement I received read as follows:
**************************************************
Summary Of Charges -- FINAL Statement
**************************************************
Description Amount
---------------------------------------- Previous Balance 17.95
Service Charges 17.95
***************************
* TOTAL CHARGES $35.90 *
3. I've been in business for 10 years. I'm so glad
I don't have to treat my clients like this. I should be easy to disengage. You should make someone aware when they going to be charge without them having to read a 37 page document outlining the fees.
4. My recommendation don't use their services unless you enjoy having to call to cancel or want not to have everything verbally disclosed to you.
Extremely unhappy, previous customer
1. Very difficult to cancel.
Must be done by phone... I never found a way to do so other wise. If there is, it is hidden or hard to find...
2. They charged my credit card a fee I was not verbally made aware of when I cancelled. I might
have legally been held to it... but they didn't
tell me it was going to be charged. Probably because I was already angry. They should have still let me know.
The email statement I received read as follows:
**************************************************
Summary Of Charges -- FINAL Statement
**************************************************
Description Amount
---------------------------------------- Previous Balance 17.95
Service Charges 17.95
***************************
* TOTAL CHARGES $35.90 *
3. I've been in business for 10 years. I'm so glad
I don't have to treat my clients like this. I should be easy to disengage. You should make someone aware when they going to be charge without them having to read a 37 page document outlining the fees.
4. My recommendation don't use their services unless you enjoy having to call to cancel or want not to have everything verbally disclosed to you.
Extremely unhappy, previous customer
Comments:
Posted by justthefaxx on 2009-10-08:
These days I would assume that every service is trying to rip me off.
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