I purchased a new Dell computer on line. As I worked through the pages of accessories, I opted to protect it with spyware. This was offered as part of the building of the system to be built for me. The software arrived separately and ahead of the computer. Once the computer was running, I discovered the software was incompatible. Nothing on the exterior of the label could have led me to this conclusion before opening it. Dell refuses to refund or replace the software because it as opened. How many more people will get ripped off buying something they can't use and not be able to return it? Stay away. Buy from a reputable firm. Dell does not care after they charged your credit card.